It is possible to reach the section where you can manage your Tickets directly from the Home Page of the support website.
You need to click on the Support Tickets icon and then enter your Login and Password in the following screen.
From the Ticket section you can:
N.B.: The support service via Ticket is completely free of charge, therefore you will not be charged any additional cost for opening or updating requests.
Article ID: 3216, Created On: 11/19/2009, Modified: 10/13/2010